Privacy Policy
Privacy Policy for Tech Horizon
Your privacy is paramount to us. This Privacy Policy describes how Tech Horizon (“Company,” “we,” “us,” or “our”) collects, uses, processes and protects your personal information when you visit our website [Your Website URL] (the “Website”) or engage our digital and IT services (“Services”).
We are committed to protecting your privacy and complying with applicable data protection laws, including India’s Digital Personal Data Protection Act (DPDP Act) and global regulations like GDPR and CCPA where relevant to our international operations.
1. Who We Are
Tech Horizon is a company incorporated in India, specializing in Microsoft Solutions, Website Development, Mobile App Development, Digital Marketing, Graphics Design (UI/UX Design) and E-commerce Solutions. Our registered office is located at Pune, India.
2. Information We Collect
We collect various types of information for different purposes to provide and improve our Services to you.
• Personal Data: This is information that can identify you directly or indirectly. We may collect:
o Contact Information: Name, email address, phone number, company name, job title and physical address.
o Communication Data: Information you provide when you communicate with us (e.g., inquiries, feedback, support requests).
o Professional Information: Details relevant to service engagement (e.g., project requirements, business needs, technical specifications).
• Usage Data: This includes information about how you access and use the Website. This data may include:
o Your computer’s Internet Protocol (IP) address.
o Browser type and version.
o Pages of our Website that you visit.
o The time and date of your visit.
o The time spent on those pages.
o Unique device identifiers and other diagnostic data.
• Cookies and Tracking Technologies Data: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.
o Cookies: Small data files placed on your device.
o Web Beacons, Tags, Scripts: Used to collect and track information and to improve and analyze our Website.
3. How We Collect Your Information
We collect information through various methods:
• Directly from You: When you fill out contact forms, subscribe to newsletters, request a quote, apply for a job, or communicate with us via email or phone.
• Automatically: As you navigate our Website, through cookies, server logs and other tracking technologies.
• From Third Parties: We may receive information from third-party partners (e.g., analytics providers, advertising networks) if you have provided your consent to them or where permitted by law.
4. How We Use Your Information
We use the collected information for various purposes, primarily to:
• Provide and Maintain Services: To deliver the Services you have requested, manage your projects and fulfill our contractual obligations.
• Improve Our Services: To understand how our Website and Services are used, identify areas for improvement and develop new features.
• Communication: To respond to your inquiries, provide customer support, send important updates and deliver newsletters or marketing communications that may be of interest to you (where you have opted in).
• Marketing and Analytics: To analyze trends, track Website usage, personalize your experience and conduct targeted marketing campaigns (with your consent, where required).
• Security: To detect, prevent and address technical issues or fraudulent activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes and enforceable governmental requests.
• Recruitment: To process job applications and assess candidate suitability.
5. Disclosure of Your Information
We may share your personal information with third parties only in the following circumstances:
• Service Providers: We engage trusted third-party companies and individuals to facilitate our Services (e.g., cloud hosting, analytics, CRM software, email marketing platforms). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal data may be transferred.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: To protect the rights, property, or safety of Tech Horizon, our clients, or others.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
6. International Data Transfer
As a global service provider operating from India, your personal data may be transferred to and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
By providing your personal data, you consent to this transfer, storage and processing. Tech Horizon will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including implementing appropriate safeguards like Standard Contractual Clauses where required for international transfers.
7. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Data encryption (in transit and at rest).
• Access controls and authentication procedures.
• Regular security audits and vulnerability assessments.
• Employee training on data protection and privacy.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our legal obligations, resolve disputes and enforce our agreements.
9. Your Data Protection Rights
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction on the processing of your personal data under certain conditions.
• Right to Data Portability: Request transfer of your personal data to another organization or directly to you, under certain conditions.
• Right to Object: Object to our processing of your personal data under certain conditions (e.g., for direct marketing).
• Right to Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal data.
• Right to Lodge a Complaint: Lodge a complaint with a data protection authority regarding our collection and use of your personal data.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section. We will respond to your request in accordance with applicable law.
10. Children's Privacy
Our Website and Services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you
to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
